Mobile Terms and Conditions and General Information- Mobile Alerts

FRED LOYA Mobile Alerts will provide you with information regarding your policy.
Fred Loya provides the mobile alerts service for free; however, message and data rates may apply depending on your mobile carrier. Text messages will come from short code 35692 (FLOYA). The frequency of messages received will vary and is based on your account activity.

HOW TO OPT-IN

Text “IN” to 35692.

Message and data rates may apply. Message frequency varies.

HOW TO OPT-OUT

To stop receiving text messages, send STOP, END, QUIT, CANCEL or UNSUBSCRIBE to 35692.
You will receive a final message: "FLOYA INS: We're sorry to see you go. We've unsubscribed you from FLOYA Insurance Mobile Alerts. Reply HELP for more info. or call 1-800-554-0595

HOW TO GET HELP

For help, send HELP to 35692.
You will receive a standard rate message stating: "FLOYA INS: For HELP, visit www.fredloya.com/mobile-alerts or call 1-800-554-0595. Msg freq varies. Reply STOP to end texts. Msg&Data Rates May Apply."

FREQUENTLY ASKED QUESTIONS

Q: What is the Fred Loya Mobile Alerts?
A: Fred Loya Insurance has a program that can automatically notify you via text messages on your mobile device. The notifications are specific to your policy.

Q: How many messages do I get each month?
A: The number of messages will vary depending on your policy, your payment frequency and your bill-paying habits. You can stop receiving text messages at any time by sending STOP, END, QUIT, CANCEL, or UNSUBSCRIBE to 35692.

Q: Will these text messages cost me anything?
A: Fred Loya does not charge for this service. However, message and data rates may apply from your mobile carrier.

Q: What number will I be receiving the text messages from?
A: Text messages will come from short code 35692 (FLOYA).

Q: How do I stop receiving text messages?
A: You can stop receiving text messages at any time by sending STOP, END, QUIT, CANCEL, or UNSUBSCRIBE to 35692.

Q: What carriers are supported for Fred Loya Mobile Alerts?
A: The following carriers are supported: Verizon Wireless, AT&T, T Mobile® , Boost, Virgin Mobile USA & Metro PCS.
T-Mobile ® is not liable for delayed or undelivered messages